Test Day Enquiry

I did not receive my test link
Candidates with test sessions will receive an e-mail approximately one week prior to test day, with instructions to check their equipment and access to the ...
Mon, 13 Dec, 2021 at 1:29 PM
I can not complete the system check.
Video tutorials are available on NAATI website to assist candidates about system check. Please visit following link and click General Information to watch t...
Mon, 13 Dec, 2021 at 1:29 PM
My second camera fell during the test
Email onlinetesting@naati.com.au and one of our team member will get back to you. 
Mon, 13 Dec, 2021 at 1:29 PM
How can I report an incident during my test?
Any test issues should be reported within 24 hours via email to onlinetesting@naati.com.au Any incidents reported after this time frame will not be t...
Mon, 13 Dec, 2021 at 1:29 PM
I don't have my original ID with me on the test day.
If your test date is not within the next 07 days (excluding test date), NAATI can cancel your test and allow you to select another test date. Please send an...
Mon, 13 Dec, 2021 at 1:29 PM
Am I allowed to take notes during the test?
Candidates can take notes using pen and paper only.  They are not allowed to take any digital notes and use any electronic device during the test.   
Mon, 13 Dec, 2021 at 1:30 PM